I’m Phyl with a ‘y’

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10-12-25 More colleges and universities are licensing Never Search Alone. DM me on LinkedIn for more info.
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I start companies and movements. I read, write, invest, coach and speak.

I write a newsletter, Rolling Across My Desk, that goes out to about 28,000 readers (archives, testimonials, subscribe).

And, today, I’m widely known for running the Never Search Alone movement – a free, volunteer-led suite of services for anyone laid off, let go, or looking.

Our north star is simple: make this program as ubiquitous as AA.

We are making progress towards this north star:
- 50,000+ job seekers helped
- ~5,000+ volunteers
- 4,800+ Job Search Councils launched

There's a book, website, and coverage in Lenny's Podcast, a prominent Silicon Valley podcast.

In the 90s and 2000s, I was best known as a pioneer in customer experience and product management (I was CEO of one of the first firms in that space and if you've come across widely used CX or Product Management concepts, chances are my team and I helped shape them).

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Summer 2025
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I am finishing the next book in the Never Alone series.

I'm running Never Search Alone – detailed above. We need more volunteers.

The fall Council meetings for Collaborative Gain, a trusted network and coaching platform for 2,000+ senior leaders from Google, Amazon, and beyond, were just held in Chicago.

I'm coaching CEOs and Chief Product Officers working in some of the top AI companies (it's intense, to say the least).

We finished the World of Business Reading Group summer 2025  program with a record *7* sections of students – and are running for our first adult public class. Register to get notified about future classes for high school students or adults.

My volunteer team and are writing up all the reports from the 15th Slow Art Day, a global art movement helping people learn how to slow down, look at and love art; (Washington Post * Annual Reports).

I’m on a speaking tour about AI and about Never Search Alone and I'm just back from a tour of Asia.  

You can read my full bio.
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And my books are listed in the left navigation.

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