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I’m Phyl with a ‘y’

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** The new home for Never Search Alone is NeverSearchAlone.org**
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I start companies and movements. I read, write, invest, coach and speak.

Today, I’m widely known for running the Never Search Alone movement – a free, volunteer-led suite of services for anyone laid off, let go, or looking. More than 200,000 hours of volunteer time have been put into this program, which has now  helped more than 45,000 job seekers in this tough job market. We've launched almost 5,000 free Job Search Councils – there's a book, website, and coverage in Lenny's Podcast, a prominent Silicon Valley podcast.

In the 90s and 2000s, I was best known as a pioneer in customer experience and product management (I was CEO of one of the first firms in that space and if you've come across widely used CX or Product Management concepts, chances are my team and I helped shape them).

Today, I run the following companies and programs:

Collaborative Gain – In 2003, I started bringing peer-led Councils to Silicon Valley, and non-CEOs, for the first time. I launched with Amazon, Google, and others and today we run Executive Councils (VP, CPO, CEO), and Associate Councils,(for rising stars in product management).

Coaching of CEOs and Chief Product Officers;

World of Business Reading Group – a pro-bono business literacy program that I started based on Warren Buffet's shareholder letters; we run a major high school summer program and are rolling out adult classes;

Slow Art Day – a global art movement teaching people how to look at and love art; (Washington Post * Annual Reports)

I also give talks and guest lectures.

Right now I’m on a speaking tour about AI and about Never Search Alone.

You can read my full bio.

And my books are listed in the left navigation.