Phyl Terry, Founder and CEO of Collaborative Gain (CG), the author of Never Search Alone, and Customers Included, and founder of Slow Art Day, WBRG, and the Never Search Alone community, gives a number of different talks.
About Customers Included?
Phyl has given more than 300 talks at companies from Apple, Google, Microsoft, and Walmart.
About Never Search Alone?
Phyl gives selective talks on Never Search Alone. These talks can be paid or pro-bono, depending on the organization and have included keynotes like for Women in Product.
About Slow Art Day?
Phyl has given conference keynotes on Slow Art Day in North America and Europe.
Contact Charlee Riggio for more information on booking Phyl.
About WBRG?
More about Phyl
Phyl has spent close to three decades as a pioneer and leader in customer experience. As CEO of Creative Good from 1999 to 2014, Phyl and the team ran more than 400 projects helping companies like Apple, Facebook, Microsoft, and the New York Times, build digital experiences that delight customers. Phyl was also on the startup team of the first company Amazon bought back in the 90s.
Phyl has written several books. In addition to Never Search Alone, they co-authored Customers Included, the book widely praised for its practical and passionate focus on building better businesses, and wrote a chapter in the Warren Buffett Shareholder (see their previous HBR article and TEDx talk).
As a speaker, Phyl has given hundreds of keynotes and featured talks at events like the Harvard Business School Distinguished Speaker Series, National Retail Federation conferences, Forbes, Inc. Magazine, TEDx and for private corporations such as Apple, American Express, eBay, Fidelity, Google, Intuit, Walmart, and many others. See a list of companies and conferences where they have spoken (and some testimonials and a 3 minute video). Phyl has been profiled and quoted extensively in publications like the Wall Street Journal and the New York Times and named by Fast Company as one of the Fast Company 100 – 100 leaders shaping the 21st century.
A graduate of the Harvard Business School, Phyl also founded and runs four pro-bono programs – Slow Art Day, Reading Odyssey, the World of Business Reading Group (inspired by the writings of Warren Buffett), and the Never Search Alone community.
Phyl lives in Brooklyn, identifies as non-binary, and welcomes any and all pronouns.
Join a Job Search Council here on Phyl.org, reach out to Phyl on LinkedIn, join the Never Search Alone group on LinkedIn, or book a call with Charlee Riggio to learn more about the CG community of product and general management leaders.
